Support

Customer Support & Services   Access to our dedicated team of support engineers is available to all licensed customers with a valid maintenance agreement. We are committed to providing courteous, professional and responsive customer care through our team of highly skilled support engineers to help assess and resolve your product issues as quickly as possible.

Team Oriented Support   One Company, One Team. Working together, and succeeding together. Simply stated, teamwork is about ‘less me and more we’. We value this key principle highly – both within the company and when we’re collaborating with our customers. Xpress IT is a company whose work processes are built around projects and teams, and cooperation is a central feature of all our activities. We are team players and believe that we can only reach our goals by working together and making full use of the skills and talents of all team members. This also means you will be able to make a difference as part of the Xpress IT team.

Software Upgrades   Xpress IT is continually improving and enhancing its software products in anticipation and response to customer needs and requirements. Product updates are made available to all of our customers who are within a valid maintenance agreement for the term of their contract.

Knowledgebase   Xpress IT has its' internal Knowledgebase available to all of our registered customers and partners. To register for access to our Knowledgebase please submit your request via e-mail to support@xpressitbd.com

Hours of Operation   24x7

Contact Us   Email: support@xpressitbd.com